What types of products do you offer?
We offer a wide range of home and kitchen products, including cookware, appliances, storage solutions, cleaning tools, and home décor items.
Are your products eco-friendly?
Yes, many of our products are made from sustainable and eco-friendly materials. Check the product descriptions for specific details.
Do you provide warranties on your products?
Yes, most of our products come with a warranty. The warranty period varies depending on the product. Please refer to the product page for warranty details.
How can I track my order?
After your order is shipped, you will receive a tracking number via email. Use this number to track your shipment on our website or the courier’s platform.
What is your return policy?
We accept returns within 30 days of delivery. Products must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination.
Are there any discounts available?
We frequently offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
How do I clean and maintain your products?
Cleaning and maintenance instructions are included with each product. You can also find care tips in the product description on our website.
Do you have a physical store?
We currently operate online only. This allows us to offer a wider range of products at competitive prices.
How can I contact customer support?
You can reach our customer support team via email at info@quastran.com or by calling our hotline at +1 (718) 504-1545. Our team is available Monday to Friday, 9 AM to 6 PM (local time).